Privacy Policy

Last Updated: May 15, 2023

Welcome to Jekezay.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online family budget planning course services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for our course, express interest in obtaining information about our services, or otherwise contact us. The personal information we collect may include:

• Name, email address, phone number, and billing address
• Account login credentials (username and password)
• Payment information (processed through secure third-party payment processors)
• Course preferences and progress information
• Survey responses and feedback

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address, browser type, operating system
• Pages visited, time spent on pages, links clicked
• Referring website or source through which you accessed our site
• Device information (type, settings, unique identifiers)
• Cookies and similar tracking technologies (as described in our Cookie Policy section)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Create and manage your account, including processing payments
• Track your progress through our courses and provide personalized learning experiences
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Improve our website functionality, user experience, and educational content
• Develop new products, services, and features
• Analyze usage patterns and trends to better understand how users interact with our services
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and enforce our terms of service

3. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We generally process your personal data on the following legal grounds:

• Contract Performance: Processing necessary for the performance of a contract to which you are a party (such as our Terms of Service when you enroll in our courses)
• Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms
• Legal Compliance: Processing necessary for compliance with our legal obligations
• Consent: Processing based on your explicit consent, such as for marketing communications

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from further processing until deletion is possible.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have various rights regarding your personal information:

• Access: You can request copies of your personal information that we hold
• Rectification: You can ask us to correct inaccurate information or complete incomplete information
• Erasure: You can ask us to erase your personal information in certain circumstances
• Restriction: You can ask us to restrict the processing of your information in certain circumstances
• Data Portability: You can ask us to transfer your information to another organization or directly to you
• Objection: You can object to our processing of your personal information
• Automated Decision-Making: You can ask not to be subject to automated decision-making, including profiling
• Withdraw Consent: Where we rely on consent as the legal basis, you can withdraw consent at any time

To exercise any of these rights, please contact us through the methods described in the "Contact Us" section. We may need to verify your identity before responding to your request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. Cookies are small text files placed on your device that uniquely identify your browser and store information or settings.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Functional cookies: Enable enhanced functionality and personalization
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Track visitors across websites to display relevant advertisements

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Monitoring for suspicious activities
• Regular security training for our staff
• Data backup and recovery procedures

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided to us or by placing a prominent notice on our website.